{"id":12,"date":"2026-05-10T16:54:39","date_gmt":"2026-05-10T16:54:39","guid":{"rendered":"https:\/\/gracetea.ee\/?page_id=12"},"modified":"2026-05-17T15:55:52","modified_gmt":"2026-05-17T15:55:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/gracetea.ee\/et\/refund_returns\/","title":{"rendered":"Tagastustingimused"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Tarbijal on \u00f5igus loobuda GraceTea O\u00dc e-poes esitatud tellimusest p\u00f5hjust esitamata 14 kalendrip\u00e4eva jooksul alates kauba k\u00e4ttesaamisest. Taganemis\u00f5igus kehtib vastavalt Eesti Vabariigi ja Euroopa Liidu kaugm\u00fc\u00fcki reguleerivatele \u00f5igusaktidele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tellimusest taganemiseks tuleb saata vabas vormis avaldus e-posti aadressile info@gracetea.ee. Avalduses on soovitatav m\u00e4rkida:<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">tellimuse number;\nostja ees- ja perekonnanimi;\nkontaktandmed;\npangakonto number raha tagastamiseks (kui tagasimakse ei ole v\u00f5imalik sama makseviisi kaudu).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u00e4rast avalduse esitamist on tarbija kohustatud kauba tagastama viivitamata, kuid hiljemalt 14 kalendrip\u00e4eva jooksul alates taganemisavalduse saatmisest. T\u00e4htaega loetakse j\u00e4rgituks, kui kaup on tagastamiseks teele pandud enne nimetatud t\u00e4htaja l\u00f5ppu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kauba tagastamise aadress:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GraceTea O\u00dc<br>Siduri 7<br>Tallinn, Estonia, 11313<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kauba tagastamisega seotud kulud kannab ostja, kui seaduses ei ole ette n\u00e4htud teisiti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tagastatav kaup peab olema kasutamata ning sellises seisukorras, mis v\u00f5imaldab veenduda selle olemuses, omadustes ja toimimises samal viisil, nagu see oleks v\u00f5imalik tavapoes. Kui kaupa on kasutatud rohkem, kui on vajalik selle omaduste ja toimimise kontrollimiseks, ning selle v\u00e4\u00e4rtus on seet\u00f5ttu v\u00e4henenud, on GraceTea O\u00dc-l \u00f5igus v\u00e4hendada tagastatavat summat proportsionaalselt kauba v\u00e4\u00e4rtuse v\u00e4henemisega.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GraceTea O\u00dc tagastab tarbijale k\u00f5ik lepingu alusel saadud maksed, sealhulgas tavap\u00e4rase kohaletoimetamise kulud, viivitamata, kuid hiljemalt 14 kalendrip\u00e4eva jooksul alates taganemisavalduse saamisest. GraceTea O\u00dc-l on \u00f5igus tagasimakse tegemisega viivitada kuni tagastatud kauba k\u00e4ttesaamiseni v\u00f5i selle saatmist t\u00f5endava dokumendi esitamiseni. Raha tagastatakse sama makseviisi kaudu, mida ostja kasutas, kui pooled ei ole kokku leppinud teisiti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taganemis\u00f5igus ei laiene kaupadele, mida nende olemuse t\u00f5ttu ei saa tagastada h\u00fcgieenilistel p\u00f5hjustel v\u00f5i nende kiiresti rikneva iseloomu t\u00f5ttu, samuti tarbija individuaalse tellimuse alusel valmistatud kaupadele seaduses s\u00e4testatud juhtudel.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u044c \u0438\u043c\u0435\u0435\u0442 \u043f\u0440\u0430\u0432\u043e \u043e\u0442\u043a\u0430\u0437\u0430\u0442\u044c\u0441\u044f \u043e\u0442 \u0437\u0430\u043a\u0430\u0437\u0430, \u043e\u0444\u043e\u0440\u043c\u043b\u0435\u043d\u043d\u043e\u0433\u043e \u0432 \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442-\u043c\u0430\u0433\u0430\u0437\u0438\u043d\u0435 GraceTea O\u00dc, \u0431\u0435\u0437 \u0443\u043a\u0430\u0437\u0430\u043d\u0438\u044f \u043f\u0440\u0438\u0447\u0438\u043d\u044b \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 14 \u043a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u043d\u044b\u0445 \u0434\u043d\u0435\u0439 \u0441 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u044f \u0442\u043e\u0432\u0430\u0440\u0430. \u041f\u0440\u0430\u0432\u043e \u043d\u0430 \u043e\u0442\u043a\u0430\u0437 \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u0435\u0442 \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u0437\u0430\u043a\u043e\u043d\u043e\u0434\u0430\u0442\u0435\u043b\u044c\u0441\u0442\u0432\u043e\u043c \u042d\u0441\u0442\u043e\u043d\u0441\u043a\u043e\u0439 \u0420\u0435\u0441\u043f\u0443\u0431\u043b\u0438\u043a\u0438 \u0438 \u0415\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u043a\u043e\u0433\u043e \u0441\u043e\u044e\u0437\u0430 \u043e \u0434\u0438\u0441\u0442\u0430\u043d\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u0442\u043e\u0440\u0433\u043e\u0432\u043b\u0435. \u0414\u043b\u044f \u043e\u0442\u043a\u0430\u0437\u0430 \u043e\u0442 \u0437\u0430\u043a\u0430\u0437\u0430 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u0435 \u0437\u0430\u044f\u0432\u043b\u0435\u043d\u0438\u0435 \u0432 \u0441\u0432\u043e\u0431\u043e\u0434\u043d\u043e\u0439 \u0444\u043e\u0440\u043c\u0435 \u043d\u0430 \u0430\u0434\u0440\u0435\u0441 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b info@gracetea.ee. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":119,"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/pages\/12\/revisions\/119"}],"wp:attachment":[{"href":"https:\/\/gracetea.ee\/et\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}